Customer Segmentation Analytics Helped a Payment Card Industry Client Achieve a 2X Increase in CSAT

Customer Segmentation Analytics Helped a Payment Card Industry Client Achieve a 2X Increase in CSAT

Engagement Summary Quantzig collaborated with a European payment card industry client to help them address the issues around improving their brand value and enhancing customer relationships. In this success story, our customer segmentation analytics experts share how...
Data-driven Call Center Analytics Helped a Financial Services Provider to Realize $2 M in Savings

Data-driven Call Center Analytics Helped a Financial Services Provider to Realize $2 M in Savings

A leading financial services provider, based out of the United Kingdom needed to optimize the operations of its credit and debit cards’ division. Having established its presence in the banking sector the client had a loyal customer base across the UK. To cater to the...

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