Natural Language Processing Sentiment Analysis Helps a US Drug Manufacturer Reduce Customer Churn by 57%
Engagement Summary With the advent of technology across all industries, business leaders and decision-makers are now revamping their approach to serve their consumers. The pharmaceutical industry is one of the industries trying to stay up to date with technological...
Social Media Listening Solutions Helped a Media Industry Client to Achieve a 35% Increase in ROAS
Engagement Summary The media and entertainment industry must apply advanced analytics solutions to monitor conversations from social media and rely on social media intelligence for comprehensive audience insights and granular social media listening. Our social media... Social Media Sentiment Analysis: How it Helped an Entertainment and Sports Technology Company to Glean Insights into Customer Requirements
Social Media Sentiment Analysis Engagement Summary Entertainment and sports technology companies are the constant lookout for new opportunities to bridge the gap between online and offline channels and customer service requirements. In an effort to improve customer...
Customer Sentiment Analysis Helps Determine Promoters and Detractors for a Leading Player in the Hospitality Industry
Having access to online customer conversations provided an abundance of opportunities to understand our customers better by identifying key trends, measuring the gap, and designing and proposing business cases and implementing solutions. About the Client The client is...
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