Streamlining Social Media Campaigns and Supporting the Launch of a Customer Support Initiative for a Leading European Telecom Company

Streamlining Social Media Campaigns and Supporting the Launch of a Customer Support Initiative for a Leading European Telecom Company

“By leveraging Quantzig’s social media analytics solutions, we saw a substantial increase in customer satisfaction rates following the launch of our new initiative.” About the Client The client is a leading European telecommunications service provider that has evolved...
Natural Language Processing Sentiment Analysis Helps a US Drug Manufacturer Reduce Customer Churn by 57%

Harnessing Social Media Data to Tackle the Growing Competitive Pressure and Boost Brand Loyalty for a German Auto Manufacturer – A Social Media Analytics Success Story

The client is a leading player in the automotive industry based out of Germany. Owing to the intense competition from top companies in the German automotive industry, the client decided to transform its business model by leveraging three digital technologies namely,...

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