Social Media Listening Solutions Helped a Media Industry Client to Achieve a 35% Increase in ROAS
Engagement Summary The media and entertainment industry must apply advanced analytics solutions to monitor conversations from social media and rely on social media intelligence for comprehensive audience insights and granular social media listening. Our social media... Social Media Sentiment Analysis: How it Helped an Entertainment and Sports Technology Company to Glean Insights into Customer Requirements
Social Media Sentiment Analysis Engagement Summary Entertainment and sports technology companies are the constant lookout for new opportunities to bridge the gap between online and offline channels and customer service requirements. In an effort to improve customer...
Customer Sentiment Analysis Helps Determine Promoters and Detractors for a Leading Player in the Hospitality Industry
Having access to online customer conversations provided an abundance of opportunities to understand our customers better by identifying key trends, measuring the gap, and designing and proposing business cases and implementing solutions. About the Client The client is...
Streamlining Social Media Campaigns and Supporting the Launch of a Customer Support Initiative for a Leading European Telecom Company
“By leveraging Quantzig’s social media analytics solutions, we saw a substantial increase in customer satisfaction rates following the launch of our new initiative.” About the Client The client is a leading European telecommunications service provider that has evolved...
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