Sentiment Analysis: Improving Customer Experience for a leading BFSI Sector Major

Sentiment Analysis: Improving Customer Experience for a leading BFSI Sector Major

What the Client Wanted A leading BFSI sector client wanted to understand the customer perception toward their products and accordingly develop robust strategies to respond to improve customer experience. The Outcome Proactively gained insights into the customer attitudes. This further helped them improve customer experience and sales numbers. Summary of the Global BFSI Sector The […]

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