Claims predictive analysis delivers reduction in frauds and enhanced customer satisfaction for insurance company

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Claims predictive analysis delivers reduction in frauds and enhanced customer satisfaction for insurance company

Business Challenge: Improving claims management process A US based insurance provider wanted to improve the management of its claims resolution process in order to improve customer experience while reducing management costs and insurance claim frauds. Situation: Non-cohesive claims management data obstructing claims management visibility and process The client’s insurance claim data was stored across various silos in […]

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