Cross Channel Synergies Engagement for a CPG Industry Client Helped Enhance Customer Satisfaction Levels and Improve Customer Retention Levels by 12%

Cross Channel Synergies Engagement for a CPG Industry Client Helped Enhance Customer Satisfaction Levels and Improve Customer Retention Levels by 12%

What the Client Wanted To better understand their competitors and their product strategies. The Outcome Enhanced customer satisfaction and improved customer retention levels by 12%. Summary of the CPG Industry Over the past few years, businesses in the CPG industry have started migrating from offline to online channels to reinvent themselves in the market despite […]

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