Churn Analytics Helps a Global Financial Services Firm to Identify their Key Performance Indicators

Churn Analytics Helps a Global Financial Services Firm to Identify their Key Performance Indicators

At present, reducing customer churn has become the top priority of the banks as it is estimated that around 50% of the customers globally have either changed their banks or showed the warning signs of churn. To stay relevant in today’s competitive market, acquiring new customer becomes easier than retaining the existing profitable customers. With the rapidly […]

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