German Mobile Telecommunications Services Provider Reduces Churn and Improves CX Using Customer Churn Analytics | Quantzig

German Mobile Telecommunications Services Provider Reduces Churn and Improves CX Using Customer Churn Analytics

German Mobile Telecommunications Services Provider Reduces Churn and Improves CX Using Customer Churn Analytics

Engagement Summary A leading mobile telecommunications services provider engaged Quantzig to leverage its analytics solutions to identify factors impacting the churn rate. The churn analytics engagement began with a detailed analysis of customer data sets obtained from various sources. The use of a predictive churn analytics model aided the client to gain detailed insights into [...]

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