How a Leading Digital Creative Agency Used Net Promoter Score to Understand its Customers – A Quantzig Success Story

How a Leading Digital Creative Agency Used Net Promoter Score to Understand its Customers – A Quantzig Success Story

Net Promoter Score Benchmarks Here are a few important benchmarks for net promoter score(NPS) calculation: #1: Compare it with your industry average To better understand your net promoter score it is essential to start the process by associating it with the average scores within your specific industry, and then comparing it against both direct and […]

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