Improving Service Quality Through Customer Analytics for a Leading Airline Company

Improving Service Quality Through Customer Analytics for a Leading Airline Company

Quantzig’s recent study on customer analytics for a leading airline company provides insights on competitive benchmarking, improving service quality, and devising customer retention strategies to ensure higher customer loyalty. Importance of customer analytics in the airline industry Customer analytics entails techniques such as data visualization, predictive analytics, information segmentation, and management. Customer analytics usually refers […]

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