Category: Sales Analytics

data and analytics

Success Story of a Leading Telco Company Achieving Improved Sales Performance with the Aid of Quantzig’s Salesforce Analytics Solution

What the Client Wanted

The telco company wanted to identify key metrics to improve product sales performance in the challenging telco systems market while earning brand loyalty among the customer basRequest Proposale.

The Outcome

Quantzig’s robust telco analytics solution helped the client improve their communication with the customers, understand their needs, and their opinion on the performance of the telco company. This guided the client in reshaping their business module into a more customer-centric business strategy. The telco analytics solution, which included an analysis of the salesforce, also uncovered new areas of investment in the competitive market of telco systems, which consequently maximized their EBITDA margin.


Global Telecom Industry Overview

The telecom industry features internet service providers, cable and satellite companies, and wireless operators who facilitate easy and fast mode of communication via the phone or the internet. With developments being made in every stratum of the society, the telco systems market has witnessed exponential growth in all terms. However, the market growth of this sector is highly influenced by the dynamic technological trends. Hence, to stay afloat in this dynamic market, the telco company should adapt to the changing trends and deliver their core services in accordance with consumers’ demand.


Telco Company Challenges

Emergence of new data vendors: The trend of digitalization has been cashed in by scores of enterprises who are offering a wider variety of data services; thereby, thinning the line between a telco company and technology providers. In order to stay afloat in the competitive telco systems market, companies are allocating more resources to develop newer telecom products, which is subsequently resulting in depleting profit margins.

Integration of the IoT: IoT is predicted to be the next big thing in the communicationRequest Solution Demos platform, which will connect about 21 billion devices by 2020. This, in turn, will pose an immense challenge for a telco company to render its platform functional to accommodate IoT.


About the Client

A well-known telecom company offering telephone and data communication services across the globe.

Client’s Challenge

The telco company was challenged with unmet sales target with their newer product portfolio across certain regions. Even after executing a major brand campaign, some of the products failed to appeal to the digitized customers. In addition to this, the telco company required better visibility of the telco systems market ecosystem to expand their product portfolio in a profitable manner.


Summary of our salesforce analytics engagement

To know more about how our salesforce analytics solution helped the telco company

Contact US


Business Impact

Quantzig’s telco analytics solution offered detailed insights into real-time performance metrics which helped the telco company in remodeling their inventory into a more scalable product portfolio. It guided the company in adopting cost-effective strategies to create and market products which ensured maximum sales with minimized inventory and production costs. Reduction in production expenditure gave the telco company liberty to invest in new and lucrative areas, where according to Quantzig’s salesforce analytics experts, the products were in high demand.

Salesforce Analytics Solution Insights

Companies offering telco systems can leverage Quantzig’s salesforce analytics to identify performance indicators and important metrics for organizational growth. Our solutions highlight growth opportunities that help the telco company to improve the sales performance of their products. Telco analytics also helps to bridge the gap between customer’s expectations and a telco company’s vision while marketing the product. It also offers step-by-step analysis of the company’s sales data and helps to devise accurate sales forecast business models that help in revenue generation and brand scalability in the hyper-dynamic market for telco systems.


To know more about how our salesforce analytics solution helped the telco company

Request Solution Demo


Related posts:

IR16

Developing an Effective Salesforce Dashboard for a Health Care Services Provider

What the Client Wanted

Develop and implement a salesforce dashboard to closely monitor salesforce effectiveness in the health care services segment.

The Outcome

This salesforce analytics engagement entailed the implementation of a new salesforce dashboard that helped the health care services provider to improve business processes and drive revenue growth. The salesforce dashboard also enhanced the visibility of real-time data; thereby, increasing speed and agility that is required to refine business functions and improve results.

Overview of the Healthcare Services Industry

With outcomes, quality of service, and value becoming the watchwords for leading healthcare services providers, stakeholders in this sector are increasingly focusing on implementing profitable and state-of-the-art techniques to deliver patient-centric services. Additionally, the health care services sector has been facing several challenges owing to declining margins and revenue pressures. Such factors are anticipated to persist in the coming years due to infrastructure upgrades, the rise in demand, and technological and therapeutic developments.

However, a successful transition to value-based health care services requires the market players to look beyond transaction-based treatments and focus on the providing holistic services. Implementing innovative healthcare models Request Proposalbased on analytics and data help health care services players to leverage the efficiency of services- Quantzig’s salesforce analytics is one such solution that aims to change the way health care firms deliver care.


Healthcare Services Industry Challenges

  • Implementing data analytics: Implementing big data helps gain meaningful insights into real world data to enhance patient outcomes. However, health care services providers face several challenges in establishing a secure database for collecting and analyzing healthcare data.
  • Overall consumer health: Health care services firms are now focusing on the consumer’s overall health by emphasizing on value-based care. This requires them to gain a detailed understanding of the unique heal care services and needs of various population segments.

About the Client

A prominent healthcare services provider.

Client’s Challenge

To identify the performance indicators and key metrics of organizational growth, the client – a leading healthcare services provider – approached Quantzig. The client wanted to leverage Quantzig’s vast experience in salesforce analytics to their benefit and gain actionable insights to enhance the efficiency of their services by developing a robust salesforce dashboard.


Benefits of our salesforce analytics engagement

Salesforce Dashboard

To gain in-depth insights into our salesforce analytics solution

Request Solution Demo


Business Impact

With the help of Quantzig’s salesforce analytics solution, the client was able to implement a salesforce dashboard to aggregate patient data from several sources across the organization. This assisted them to curate health care data and identify key performance metrics.

By devising an effective salesforce dashboard, the client was able to gain a panoramic view of customer demands across various segments. The salesforce dashboard also helped the client to revolutionize patient care by turning valuable data into meaningful insights and enhancing the development process to introduce new products to the market at a faster pace.

Salesforce Analytics Solution Insights

Analytics-based platforms are gaining extensive applicability in a number of industry domains and are poised to witness wide-spread adoption in the coming years. Also, with the innumerable challenges that have unfolded in today’s rapidly changing health care services market, salesforce dashboards act as a key performance indicator that reports past performance while offering detailed real-time insights to help improve the efficiency of services.


To know more about the benefits of devising an effective salesforce dashboard

Request Solution Demo


Related Posts: