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Monetize Customer Data with Data-driven
Customer Analytics Solutions

Understand customer behaviors, identify friction points, & prioritize key drivers of customer satisfaction and loyalty

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Gain a leading edge with actionable insights that help you drive customer retention and minimize churn

Businesses that have the capability to harness the ever-expanding customer data generated from POS terminals, mobile transactions, social media, and various other cloud-based platforms can gain insights more quickly and eventually make more informed decisions. Leveraging customer analytics to capture these insights not only increases the relevance of offers and interactions but also improves customer retention. Quantzig’s advanced customer data analytics solutions offer in-depth insights into customer behavior, attitudes, and sentiments that you can leverage to improve customer relationships and drive loyalty.


Make data-driven decisions by leveraging predictive customer analytics solutions

Traditional customer analytics tools and models focus only on customer lifecycle phases such as awareness, decision-making, purchase, and maintenance that influences future purchases. Customers today engage with your brand and its offerings through different touch points and in different manners than in the past. As a result, it’s essential to leverage customer data analytics and stay at power with the evolution in customer interactions. Most customer analytics tools fail to do so, leaving critical customer insights out of the strategic decision-making processes. Quantzig’s predictive customer analytics solutions can help businesses to anticipate customers’ buying preferences and future behaviors while taking into account their past behaviors.


Leverage sophisticated customer journey analytics models to analyze customer journeys and drive retention

Quantzig’s customer journey analytics models can transform businesses into analytics-driven enterprises by offering a 360-degree view of customers. Our statistical modeling techniques can also help you categorize your customers into homogenous groups in order to reduce attrition, enhance customer lifetime value, and maximize profitability.

Solution Portfolio – Customer Analytics

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    Customer Lifetime Value

    Quantzig’s customer analytics solutions can help you analyze customer life cycles in order to improve budgeting, customer segmentation, and prioritization.

    • Leverage customer lifetime value-based segmentation models to target the most profitable customer groups, understand customers’ behaviors, and drive loyalty through personalized offerings
    • Make crucial business decisions about customer acquisition, sales, marketing, product development, and customer support with predictive customer lifetime value modeling
    • Learn how you can use customer data to optimize marketing campaigns to increase conversions, reduce churn, and drive customer loyalty

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    Customer Segmentation Analytics

    Whether you are looking to develop tailored marketing messages or new products Quantzig’s customer segmentation solutions can help you allocate resources and extract maximum value from various customer sgements.

    • Our advanced clustering techniques can help you unveil meaningful and measurable segments based on customer needs, behaviors, demographics and social profiles
    • Gain a 360-degree view of customer behaviors and devise suitable strategies to categorize them into homogenous segments
    • Quantzig’s innovative customer analytics solutions leverage statistical modeling techniques to help you categorize your customer base into distinct groups based on shared characteristics

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    Next Best Action

    Offer highly individualized experiences to improve customer satisfaction and brand loyalty by leveraging Quantzig's advanced customer analytics solutions.

    • The next best action capability enables businesses to transform themselves into a more customer-centric organization
    • Leverage customer journey analytics and real-time customer data to increase customer value by determining the next best action across all customer touchpoints
    • Quantzig's advanced customer analytics solutions help organizations to create personalized experiences by better understanding their customers and analyzing their next move

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    Customer Satisfaction

    We can help you strengthen customer relationships through advanced analytics solutions that focus on improving customer satisfaction.

    • Measure how your product, service, and overall experience either falls short, meets, or exceeds customer expectations with the help of Quantzig’s customized customer analytics solutions
    • Quantzig helps companies understand the buying behavior of customers that help make precise preference-based recommendations, thereby helping them improve customer satisfaction
    • Use customer satisfaction scores to gain a clear understanding of your existing service levels and set benchmarks to improve your offerings

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    Net Promotion Index

    Gauge the success of your customer experience programs and predict business growth using Quantzig’s advanced customer analytics solutions.

    • Measure customer satisfaction and identify friction points that hinder business growth
    • Leverage customer analytics to assess the overall health of your brand using customer satisfaction scores
    • Gauge the growth potential of your business by tracking key metrics that help determine customer loyalty

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    Customer Loyalty and Churn Analytics

    Improve your business' bottom line by enhancing your customer retention strategy with the help of Quantzig's customer analytics solutions.

    • Quantzig’s customized analytics dashboards help companies to capture their customer’s behavioral traits and automate actions
    • Quantzig offers real-time personalization platform with the help of advanced customer analytics solutions to enable one-on-one interaction with customers that helps in maximizing relevance, individualizing each experience, and driving loyalty
    • Our customer analytics experts design customer retention strategies to suit the specific needs of every organization to help them consistently achieve the best results

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whyYouNeed

Why choose Quantzig as your next customer analytics partner?

Domain knowledge and learning driven mindset

Quantzig is among the world’s fastest-growing customer analytics companies, committed to offering cutting edge customer analytics solutions to help organizations institutionalize data-driven decision making and tackle complex customer experience management challenges.

Agile, robust, and cutting-edge customer data analytics models

Our customer analytics team leverages the latest statistical approaches and platforms and delivers it to you through an agile approach that’ll help you accelerate your journey from data to decisions.

Flexible white box solutions

The advanced customer data analytics solutions developed by Quantzig are flexible enough to accommodate the evolution of the solution through dynamic changes in your business.

Cross-domain pollination

We use the latest approaches and leverage advanced customer analytics across fields such as statistics, operations research, and systems thinking and cross-pollinate the solutions across industries.

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120 +

Global clients including 55 fortune 500 companies

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1500

Comprehensive
projects

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550+

Analysts with proven industry expertise

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15 +

Years of experience in providing analytics services

"Quantzig’s ability to solve complex business problems, present analysis findings and communication of status, issues and risks was excellent. The project team managed and delivered against tight timelines."

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Fortune 500 Pharma Client

"Quantzig’s consultants did an outstanding job in laying an analytics roadmap considering the unique needs of the business unit and the complexity of the data sources. We were very happy with the services offered "

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European Conglomerate

"The best thing about working with Quantzig is that they have a team of experts who assist in implementing solutions for your data analytics and digital strategy that can really move the needle."

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A Banking Client