Automate and streamline your business operations with configurable service management analytics solutions

Grow your business by adopting an enterprise-wide, analytics-backed approach to field services data management

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Drive productivity, optimize operations and achieve business goals with services data management

Extending the benefits of services data management beyond IT processes requires high-performance organizations to fundamentally change how they operate through modifications in business processes. To do so, businesses must proactively address issues around organizational design, service architecture, process excellence, training and more on an ongoing basis. We bring together people, processes, and the right tools to deliver robust services data management solutions to address your business process needs and to help you focus on critical business activities.


Identify and resolve customer issues quickly with end-to-end field service management analytics solutions

Quantzig’s analytics-driven field service management analytics solutions empower next-gen global enterprises to succeed in their digital transformation initiatives by driving customer experiences across channels. Our services data analytics solutions also help businesses drive productivity using a structured machine learning approach to automate manual tasks while offering comprehensive insights that help drive growth.


Reorient your service delivery teams to focus on the needs of multiple cohorts using services data analytics solutions

We adopt a modern, data-driven approach to service management that enables businesses to consolidate tools, transform the way they deliver services, and improve customer experience. Using our field services data management solutions, businesses can automate workflows, gain real-time visibility, and improve productivity and customer service across channels.

Solution Portfolio – Service Management Analytics

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    Employee Rewards & Benefits Administration

    Our services data management solutions help you meet your employee management needs within each country by offering comprehensive insights that help you answer core employee benefits related questions and better manage processes.

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    Field Service Analysis & Cost Optimization

    Leveraging field services data analytics solutions can help you drive down costs across the entire field service management value chain with the help of innovative technology and detailed customer insights.

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    Helpdesk Service Requests Analytics

    Our helpdesk service management analytics solutions are designed to help businesses improve customer satisfaction and loyalty. The use of advanced services data analytics solutions and interactive dashboards that offer advanced data visualizations can also help you improve business processes through real-time monitoring of service requests.

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    Service Planning & Forecasting

    Quantzig’s service management analytics solutions enable businesses to automate and streamline service requests with data-driven workflows that drive growth across segments.

whyYouNeed

Why choose Quantzig as your next service management analytics solutions provider?

Domain knowledge and learning-driven mindset

Quantzig is one of the world’s fastest-growing services data management solutions providers, committed to offering innovative service management analytics solutions to help organizations institutionalize data-driven decision making.

Cutting-edge services data analytics solutions

Our field service management analytics solutions leverage statistical approaches & methodologies and deliver it to you through an agile approach that’ll help you accelerate your journey from data to decisions.

Flexible white box service management analytics solutions

The comprehensive suite of service management analytics solutions developed by Quantzig is flexible enough to accommodate the evolution of processes through dynamic changes in your business models.

Cross-domain pollination

We use the latest approaches and leverage field services data management across fields such as statistics, operations research, and systems thinking and cross-pollinate the solutions to maximize efficiency.

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120 +

Global clients including 55
Fortune 500 companies

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1500

Comprehensive
projects

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550+

Analysts with proven
industry expertise

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15 +

Years of experience in
providing analytics services

"Quantzig’s ability to solve complex business problems, present analysis findings and communication of status, issues and risks was excellent. The project team managed and delivered against tight timelines."

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Fortune 500 Pharma Client

"Quantzig’s consultants did an outstanding job in laying an analytics roadmap considering the unique needs of the business unit and the complexity of the data sources. We were very happy with the services offered "

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European Conglomerate

"The best thing about working with Quantzig is that they have a team of experts who assist in implementing solutions for your data analytics and digital strategy that can really move the needle."

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A Banking Client
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