As we move into 2019, the only thing that is certain about the insurance industry is the level of uncertainty about where it will be at the end of 2019! Recent insurance industry trends, which have challenged insurers in 2018, will continue to influence the industry,...
customer engagement strategies
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4 Quick Fixes to Boost Your Customer Engagement
Research shows that, on average, businesses lose about 20 percent of their customers annually by merely failing to build customer relationships. Acquiring new customers often prove to be a costly affair when compared to retaining old customers. So, businesses have to...