What You’ll Find in this Case Study Highlights of the Case Study Game-Changing Solutions for the Telecom Sector Conversions Customer Analytics Challenges Faced by the Client Quantzig’s Conversions Customer Analytics Solutions for Telcos Impact Analysis of Quantzig’s...
customer experience
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Customer Engagement Analytics Helps Banking Client Increase Annual ROI by 60%
Customer Engagement Analytics for the Banking Industry Let’s first understand the importance of customer engagement analytics for the banking industry. The fulfilment of any financial objective calls for exhaustive planning for it to achieve, every objection...
How did we enable a leading retailer to improve their customer experience and NPS ratings?
Highlights of the Case Study: Particulars Description Client A leading CPG manufacturer in the US worked with Quantzig to enhance customer loyalty and NPS ratings and maintain long-term relationships with its customers. Business...
How Telecom Hyper-Personalization Solutions enabled to generate bespoke customer plans automatically?
Highlights of the Case Study Particulars Description Client A global telecommunications company based in the UK partnered with Quantzig to develop hyper-personalized customer services using customer experiences, micro-segmentation, and...
Customer Analytics in Food and Beverage Industry Helped the F&B Client with Logistics and Warehouse Order Management Systems During the Pandemic
Highlights of the Case Study: Particulars Description Client A major US-based multinational food and beverage manufacturer partnered with Quantzig to evaluate the prospects of on-demand delivery services. Business Challenge The client also...
How Quantzig Used Customer Loyalty Analytics Helps Client Drive Superior CX for a Major Bank in US?
Highlights of the Case Study: Particulars Description Client A major bank headquartered in the US Business Challenge The client needed to improve its customer experience and customer relationship management to ensure...
How a Dockless Bike Rental Services Provider Tackled Challenges Arising Due to Customer Dissatisfaction Using Our Customer Analytics Solutions
Fleet Management and Availability Optimizing the availability of fleet is a major challenge for businesses in the bike rental services market. Maintaining optimal fleet at the time of maximum requirement is quite challenging, especially if the company fails to predict...
How Merchandising Analytics Helps European Retailers to Redefine Customer Experiences | Quantzig
The holy grail of modern retail business is to maintain an exceptional understanding of the consumer buying behavior, decision cycle, and path to purchase. Lack of complete insight into consumers buying behavior and journey leads to a decrease in customer satisfaction...
Emerging Digital Media Industry Trends 2020
Digital media companies often struggle when it comes to keeping up with the perpetual onslaught of new channels to reach targeted audiences. However, for digital media companies, the most challenging task is reaching out to the targeted audience. Effective engagement...
Market Segmentation Analytics Helped a Beverage Manufacturer to Improve Profitability by 39% – Quantzig’s Success Story
Customer satisfaction is the secret sauce for businesses to succeed. But to truly understand customer interests and behavior, businesses need to devise customized approaches that can help them satisfy the needs of different market segments. This is where most...