What You'll Find in this Case Study: Game-Changing Solutions for Customer Lifetime Analysis Customer Lifetime Value Analysis Challenges Faced by the Client Revolutionary Solutions for Customer Lifetime Value Analysis Impact Analysis and Key Takeaways of Customer...
Customer Satisfaction
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Real-time Customer Feedback and Big Data Analytics Improves Customer Satisfaction for a Logistics Company
What You'll Find in this Case Study: Big Data in Logistics Challenge Faced by the Client Big Data Logistics Solution Delivered by Quantzig Impact Analysis of Quantzig's Solutions Big Data in Logistics Challenge Faced by the Client Real time customer feedback for...
Customer Analytics in Retail Helped a Consumer Electronics Retailer to Witness a 2x Reduction in Customer Churn Rate – A Quantzig’s Success Story
The client is a leading consumer electronics retailer based out of Germany who is known for photographic and audio equipment. The company’s annual turnover is more than $ 23 million and business is spread across 17 different countries in Eastern and Western Europe....
Market Basket Analysis Helped A Food and Beverage Manufacturer to Optimize Product Placement and Increase Sales By 54%
The client is a well-known food and beverage manufacturer based out of Austria with its operation spread across Europe. They were finding it difficult to understand the purchasing behavior of their consumer and identify potential customer segments to drive sales. They...
Customer Satisfaction: Five Metrics to Track User Experience and Drive Loyalty
High customer satisfaction rates can take your brand places by helping you stay ahead of the curve. We’re sure you don’t want to miss out on this opportunity to learn how. Download the complete article for in-depth insights. Business leaders across industries have...
Top 5 Customer Satisfaction Metrics You Should Be Tracking | Quantzig
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Customer Satisfaction Engagement: Analyzing Customer Survey Data to Boost Customer Retention and Loyalty in the Retail Sector
The Business Challenge: Today retail industry players across the globe are facing very low customer satisfaction levels and high attrition rates. The enormity of these challenges has grown due to the use of different communication channels that have become a standard...
Customer Experience Analytics: Why customer experience counts in today’s digital era?
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Data to Dollars: How Quantzig’s Customer Analytics Solution Helped Improve a Company’s Bottom Line
Driving Profitability with the Help of Customer Analytics About the Client The client is a leading player in the US retail industry, specializing in the non-alcoholic beverages segment. Business Challenge Businesses today possess huge volumes of data that offer...
Enhancing Customer Experience, The Artificial Intelligence (AI) Way
Organizations with a customer-centric strategy deliver value, enhance customer experience (CX) at various touchpoints, and positively impact the bottom-line results. Marketers are leveraging artificial intelligence (AI) and predictive analytic tools like customer...