What You Can Expect from the Retail Sentiment Analysis Case Study Industry Overview The Client Area of Engagement The Business Challenge The Sentiment Analysis Solution and Business Impact Sentiment Analysis Solution Predictive Insights Highlights of the Retail...
customer sentiment analysis
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How Telecom Major Used Social Media Analysis to Understand the Sentiment of their Customers?
Highlights of the Case Study Particulars Description Client A global telecom service provider with a presence in multiple countries, partnered with Quantzig to use social media analysis to understand the sentiment of its customers. Business...
Customer Sentiment Analysis Helps Determine Promoters and Detractors for a Leading Player in the Hospitality Industry
Having access to online customer conversations provided an abundance of opportunities to understand our customers better by identifying key trends, measuring the gap, and designing and proposing business cases and implementing solutions. About the Client The client is...
Three Interesting Data Science Use Cases in the Media and Entertainment Industry
Companies in the media and entertainment industry are facing challenges of digital reality. In today’s competitive media and entertainment industry, offering a better experience to customers is the most daunting task. But offering a better customer experience than...
Sentiment Analysis Engagement Helped A Sports Brand to Optimize Marketing Campaigns and Boost Sales Revenue By 27%
The client is a leading sporting goods retailer based out of the U.S who is known for its quality products in different categories such as athletic footwear and athletic apparel. The sporting goods manufacturing industry is one of the most dynamic sectors where...
A Canadian Telecom Services Provider Leverages Customer Analytics to Gain In-depth Insights into Factors Affecting Churn
The Client The client is a leading telecom services provider based out of the U.S. To sustain a competitive edge in the global market, the telecom client wanted to gain an accurate read on consumer reviews, assess their consumers’ sentiments, and base their business...
Social Media Sentiment Analysis: Understanding Customer Perceptions to Develop New Products and Optimize Marketing Strategies
Understanding consumer attitudes, sentiments, and opinions about your brand is a gateway to refining your offerings, marketing messages, and customer experiences. Most businesses today are accustomed to traditional approaches that revolve around the use of surveys,...
Sentiment Analysis: A Deep Dive Analysis of Customer Sentiments in the Food Service Industry
Optimizing Marketing Strategy and Campaign Effectiveness with Sentiment Analysis About the Client The client is a Fortune 500 food service industry player in the US who recently transitioned its presence from a brick and mortar store to a...
3 Ways Sentiment Analysis Dataset Can Help the Insurance Industry
As we move into 2019, the only thing that is certain about the insurance industry is the level of uncertainty about where it will be at the end of 2019! Recent insurance industry trends, which have challenged insurers in 2018, will continue to influence the industry,...
Why Is Sentiment Analysis Fundamental for Modern-Day Companies?
What is Sentiment Analysis? Sentiment analysis is a way to evaluate written or spoken language to determine if the expression is favorable, unfavorable, or neutral and the degree to which they are so. In the modern world, businesses run on the internet, which has made...