Using Location Analytics to Boost CX: All You Need to Know

Using Location Analytics to Boost CX: All You Need to Know

Analytics has become an indispensable component of online retail, but why is it that only a few offline retailers employ advanced analytics that tracks customer behavior in their physical spaces? As a result of this, most companies are flying blind when it comes to...
Enhanced CX with the Web and Social Media Analytics

Enhanced CX with the Web and Social Media Analytics

Customer experience (CX) is the new buzz word. And it has every reason to be so. Apparently, organizations across the globe have realized the strong position customers hold in their growth, and thus no stone is left unturned to reach out to them in the best manner...

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