Patient Journey Mapping Helped a Renowned Pharmaceutical Firm to Enhance Service Efficiency and Improve Customer Experiences
Mapping the Impending Pharmaceutical Industry Disruptions Through Patient Journey Mapping About the Client The client is an American pharmaceutical company headquartered in California that specializes in developing novel human therapeutics, with a focus on...
Pharmacovigilance and Its Importance in Healthcare
What is Pharmacovigilance? Pharmacovigilance also known as drug safety, refers to the detection, assessment, understanding, and prevention of adverse effects or any other possible drug-related problem. Here ‘adverse effects’ refer to any untoward medical occurrence...
The Way Ahead: What to Expect in the US Healthcare Industry
US Healthcare Industry Overview Every presidential election and change of guards come with several changes in policies in the US healthcare industry. For instance, in 2008 when President Obama was sworn into office, it led to the establishment of the Affordable Care...
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