Conversational AI: The Next Big Thing in Customer Experience Management in Retail

Conversational AI: The Next Big Thing in Customer Experience Management in Retail

Conversational AI: The Next Big Thing in Customer Experience Management in Retail

Looking back at the journey of humans since the first interaction with machines it’s obvious that we’ve come a long way. Tapes and punch cards have now been replaced with mouse clicks and touch screen displays. After analyzing the developments in today’s world, our experts believe that we’re back to the basics or the first [...]

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