Business Challenge
Reducing the labor turnover rate. A leading global control equipment manufacturer wanted to understand the reason for increased labor turnover and was looking for a solution to predict and reduce turnover.
Situation: Excessive labor turnover causing high cost to company.
The control equipment manufacturer was facing significant increase in labor turnover in its Europe based plants, which in turn was causing production setbacks, disrupting operations and causing losses due to continuous loss of skilled resources.
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Solution
Turnover prediction model to identify stores/areas at high risk.
We conducted employee survey and utilized the data with service analytics, rewards management, payroll analytics to analyze and validate the reasons for turnover. We also developed a turnover prediction model with high accuracy, conducted regression on top factors and created clusters of high risk clusters. The solution also provided customized dashboards for visualization of predicted turnover and mapping of plants/locations at high risk.
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Impact
25% reduction in turnover.
On the basis of our insights, the control equipment manufacturer was able to identify the key causes of turnover. Client utilized risk flagging to predict potential turnovers, which helped them improve recruitment planning to avoid being blindsided by the loss of critical workforce. The client was able to reduce the turnover rate by up to 25%.