Improving Customer Engagement Through Social Listening Assessment for Telecom Industry

Improving Customer Engagement Through Social Listening Assessment for Telecom Industry

demand and capacity planning

Improving Customer Engagement Through Social Listening Assessment for Telecom Industry

Quantzig’s recent study on social listening for a leading European telecommunications company identifies the topic of interest, influencers, and improves customer engagement. Social media analytics in telecom industry Bridging the gap between the customers and the organizations is becoming pertinent to survive the competition in the market. Telecom companies are creating a strong social media […]

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