Strategies for Improving Customer Service in the Telecom Industry

Strategies for Improving Customer Service in the Telecom Industry

The telecom industry has come a long way from what existed a decade or two ago. The services provided by telecom companies are largely a part of our everyday lives. Today, the telecom industry is witnessing an explosion of competition and an era of hyper consumerization. Consequently, there has been an enormous rate of customer […]

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