Customer Churn Analysis: An Important Key to Boost Customer Retention Rates for Businesses | Quantzig

Customer Churn Analysis: The Key to Boost Customer Retention Rates for Businesses

Customer Churn Analysis: The Key to Boost Customer Retention Rates for Businesses

Companies across industries spend most of their resources, time, and efforts on customer acquisition, despite knowing the fact that the cost of retaining an existing customer is much lower than acquiring a new one. Therefore, customer retention should be the top priority for companies. Also, for companies analyzing factors responsible for customer churn and estimating [...]

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