From Patient Engagement to Consumerism, Healthcare Payers Turn Customer-Centric

IR3

From Patient Engagement to Consumerism, Healthcare Payers Turn Customer-Centric

With recent transformations in the healthcare industry, new opportunities are emerging for the healthcare payers and providers. Change is constant and inevitable; as a result, the healthcare payers are witnessing the advent of new care and payment models, re-alignment of incentive structure, rise of consumerism, and the sudden surge in online insurance exchanges. A customer […]

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