Tech

Provide Personalized Actions for Faster Remediation!

Map your customer journeys at an individual customer level for personalized actions.


Leverage Customer Journey Data for Meaningful Next Best Actions

Customers are looking to be engaged and understood by the brands they identify with. This requires a better understanding of your customer profile, needs, aspirations, and tailor contextualized experiences within your journeys and wining in every single moment that matters to them within your journeys. With our CX framework, we can help you map your customer journeys, transactions, and interactions to identify risks and opportunities for faster remediation in a programmatic way at scale.

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Why Choose Quantzig

  • Customer Journey Mapping

    Map your customer journey data across your customer lifecycle from awareness, purchase to after-market support with our deterministic and probabilistic methods.

  • Behavioral Segmentation

    We can help you enhance your legacy segmentation methods with experience and interaction-based cohorting and customer look-alike modeling.

  • RoI Measurement

    Measure your ROIs as it is across your customer journeys as well as opportunity cost of missing out to and build a holistic business case for your nodal changes.

  • Next Best Action

    Our next best action solutions at individual customer level across every single journey focuses on unified data, meaningful analytics and programmatic next best action.


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Related Capabilities

  • Business Process Automation

    Reduce the manpower required for manual processes in your business processes by 80% through our automation solutions. We create apps that automate your business processes

  • Data Visualization & Reporting

    Simplify your digital transformation through our intuitive, 3 click visualizations and reporting solutions

  • AI & Advanced Analytics

    With our AI toolkits, unlock your real-time intelligence & operationalize AI-driven decision support solutions at scale that are customized to your complex business requirements

  • Data Engineering

    With simplification at the heart of our principles, simplify your data stack through state-of-art, best-in-industry data engineering frameworks

  • Business Analytics Services

    Identify actionable insights, solve complex business problems and enhance performance across the business value chain with our business analytics solutions

  • Data Strategy Consulting

    Define your analytics roadmap and identify process, solution, and efficiency gaps. Discover plug-and-play business acceleration modules and scale analytics implementation for sustainable growth